Please note: some currencies have additional memos, fields, payload and minimum deposit requirements. Before making a transfer, please pay attention to these rules and exceptions.
Our app no longer supports withdrawals for US customers. Please use the web interface instead.
- Click on Balances → Deposits & Withdrawals
- Click on Send at the top right corner of the screen and then click the asset you wish to withdraw.
- Enter the destination address, and/or additional payment ID and the amount you wish to send. Since we'd like you to remove all your funds, you can click Max Amount to do this easily.
- Click Continue, and review your withdrawal before confirming via the Send [Asset] button.
Where Do I Send My Funds?
Each asset is available on a different set of exchanges and wallets. To find the exchanges that support an asset, we recommend looking up the asset you're withdrawing on a website like CoinMarketCap or CoinGecko. To find a wallet to send your funds to, we recommend downloading the wallet created by the asset's developers.
Open your desktop or mobile wallet to generate the deposit address.
Copy and paste the correct address. Enter amount of coins you want to withdraw.
It takes several minutes for a transaction to be complete as several confirmations are required. Depending on network congestion, it usually does not take more than 4 hours to complete. Finally, a user confirmation is needed to complete the step. Customers with two-factor authentication enabled for their withdrawals do not receive email confirmations.
You may also look at 'Withdrawal History' to view transaction details.